At Heels Style, accessible at heelsstyle.com, we are committed to protecting the privacy of our customers and keeping their personal information secure. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
We may collect certain information necessary to provide our services and process your orders, including:
- Full name
- Phone number
- Shipping address
- Email address
- Order and purchase details
This information is used only for purposes related to processing orders, arranging shipping, providing customer support, and communicating with you when necessary.
How We Protect Your Information
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. We do not sell your personal information to third parties.
Your information may only be shared with trusted service providers, such as shipping companies, when necessary to complete and deliver your order.
Cookies
Our website may use cookies to improve your browsing experience, enhance website functionality, and analyze website performance.
You may choose to disable cookies through your browser settings. However, doing so may affect certain features and functionality of our website.
Shipping and Delivery
We aim to process and deliver orders as quickly as possible. Shipping to different governorates is typically completed within 3 days, although delivery times may vary depending on the customer’s location and shipping conditions.
Exchange and Return Policy
Customers may request an exchange or return within 14 days of receiving their order, subject to our exchange and return terms and conditions.
Returned products must be in their original condition, unused, and returned with their original packaging and any included accessories.
Once the returned product is received and its condition is verified, the refund will be processed within 3 days.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact details available on heelsstyle.com.
By using heelsstyle.com and placing an order through our website, you agree to the terms outlined in this Privacy Policy.